SALON POLICIES
HOME OF HAIR
SALON PROTOCOLS,
HEALTH & SAFETY
HEALTH & SAFETY
In Home of Hair we take not only our salon guests, but our own health, safety and well being very seriously. Through out the COVID-19 Pandemic we have followed all HSE health and safety guidelines. As the final easing of restrictions takes place we have tweaked and changed our salon protocols to keep us all safe, well and comfortable.
We would ask all guests to sanitize their hands upon arrival.
Face coverings are no longer mandatory, but if you choose to wear one that is not a problem.
- If you would prefer your stylist to wear a mask, just ask when booking your appointment. If you’re booking online just go to the ‘add on’ section and click ‘mask preferred’
- We understand some of our lovely guests may be more vunerable and cautious, for this reason our ‘penthouse’ upstairs is now an area of the salon where masks are mandatory. Should you wish your visit to be spent here, just give us a buzz and we will make it happen.
Please arrive on time, if you are late we cannot guarantee your appointment. This will be treated as a late cancellation and normal salon cancellation policies will apply.
Cancellation policy, We would appreciate 48 hours notice to reschedule or cancel your appointment, cancellations or rescheduling made with 24 hours or less notice will incur 100% of the cost of the scheduled service.
Should you test positive for COVID-19 and need to reschedule your visit at late notice , we will require full payment and we will reschedule your appointment maximum ten days later. at no additional cost. Should you reschedule or cancel the new appointment normal cancellation policy applies.
- As per new recommendations, there is no longer a need to isolate if you are a close contact. This will no longer be accepted as a reason for a late cancellation and our normal salon cancellation policies apply.
Please feel free to bring a book or an ipad, while we may not have actual magazines, we have digimags, scan the QR code and all current magazines will be on your phone, ipad or tablet!
We are serving refreshments!
We must insist that you enjoy your experience and relax, we are still the same Home of Hair team and still expect all the chats and laughs we have always had.